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alixia0918's avatar
2 years ago

game keeps crashing

My game keeps crashing when my sim goes to work. I've cleared my mods and cc all of that and still does it I've repaired my game and even cleared my cache and updated my computer. my computer is a brand new Mac and shouldn't be an issue if someone can help me it would be greatly appreciated.

2 Replies

  • this is what the crash report says <?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>996e6eddf9ebfe356405e872</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2023-03-06 14:32:57</createtime><buildsignature>Local.Unknown.Unknown.1.95.207.1230-1.200.000.580.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x882fb9</categoryid><stack> 0x882fb9 0x9004b9 0x1830cf6 0x182b397 0x182be3f 0x1196090 0x11958a9 0x1195761 0xe84747 0x10ad1a5 0xead472 0x3b55 0x27d2 0x27b1 0x9e597 0x98946 0x984ae 0x980c4 0x7ea0c 0x7db60 0x2f766 0x2f576 0x2f2b3 0x3e2f3</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 4391.15<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Game Sub-state: 0x1020b807<br />LoadingScreenActiveFlag: 0<br />Origin Version: 10,5,116,52122<br />Modded: True<br />SystemInfo: Mac OS X Version 13.2.1 (Build 22D68) GPU: Intel Iris Plus Graphics macOS Metal driver 0.0.0.0<br />(baseaddr) 0x106968000,'The Sims 4' 0x106968000,'The Sims 4' 0x106968000,'The Sims 4' 0x106968000,'The Sims 4' 0x106968000,'The Sims 4' 0x106968000,'The Sims 4' 0x106968000,'The Sims 4' 0x106968000,'The Sims 4' 0x106968000,'The Sims 4' 0x106968000,'The Sims 4' 0x106968000,'The Sims 4' 0x106968000,'The Sims 4' 0x106968000,'The Sims 4' 0x106968000,'The Sims 4' 0x7ff815e92000,'Foundation' 0x7ff815017000,'CoreFoundation' 0x7ff815017000,'CoreFoundation' 0x7ff815017000,'CoreFoundation' 0x7ff815017000,'CoreFoundation' 0x7ff815017000,'CoreFoundation' 0x7ff81e9b3000,'HIToolbox' 0x7ff81e9b3000,'HIToolbox' 0x7ff81e9b3000,'HIToolbox' 0x7ff8181a7000,'AppKit'(/baseaddr)</contextdata></report>

  • @alixia0918  Your lastcrash shows that your game is modded.  Please remove all your mods and custom content, as in, move the Mods folder to the desktop and delete localthumbcache.package, then test.  You don't have to save your progress; just let me know whether this works.

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