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georgiahinds123's avatar
6 years ago
Solved

Game not working after legacy update

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? ?
What expansions, game packs, and stuff packs do you have installed? All expansions, all game packs except Strangerville & Jungle Adventures
Steps: How can we find the bug ourselves? ?
What happens when the bug occurs? Game crashes
What do you expect to see? Game to load properly
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Recent update - Legacy Edition

Please help!

Since the recent Legacy Edition update my game has stopped working.

It won't let me run my game in 64-bit even though my laptop is 64-bit and has a 8GB RAM.

However when it is played in 32-bit I can't use Discover University. 

Game has never crashed prior to this update.

Have tried repairing the game and reinstalling and still nothing

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