Forum Discussion
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- ConfigOverride, if you have your own configuration files.
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
The game was fine after I started a new save file. I added back the backup saves and opened a save file. After several minutes it did load. I think the update messed up one save file. I have two main profiles that I play with and a few others. I will check them to see if it is just the one profile that won't load.
- crinrict3 years agoHero+@JaylatheBookworm Could be that something corrupted. DId you have your mods disabled all the time while playing after the patch ?
- DynamicBookworm3 years agoNew Scout
No, I rarely use mods. I haven't had any mods installed for months. I knew the patch was coming yesterday. I think the issue is affecting one household which sucks because it's the household I play with the most.
- crinrict3 years agoHero+@JaylatheBookworm Can you enter the household in Build Mode ? Or try evict the family and move them in somewhere else to see if it then loads ? Use a backup to test.