Forum Discussion

Pinkvelvet98's avatar
3 years ago

Game takes too long to load? (10 mins)

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.98.127.1030
What expansions, game packs, and stuff packs do you have installed? Cottage Living, Seasons, Growing Together, High School Years, City Living, Get Together, Snowy Escape, Get to work, Discover University, Spa Day, Vampires, Realm of Magic, Parenthood, Outdoor Retreat, Dine Out, Movie Hangout Stuff, Holiday Celebration Pack, Bowling Night Stuff
Steps: How can we find the bug ourselves? Open the game and be stuck on loading screens until at least 10 min
What happens when the bug occurs? The loading screen just keeps switching between sentences (the usual sentences on loading screens) and doesn't finishing loading until 10 mins
What do you expect to see? Being able to enter the main menu and game again without waiting for long
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I just updated the game and now the game doesn't load until a long time later

By 10 mins I mean I had to minimise and re-open the game multiple times before it finishes loading. I'm not sure if I had to do that to make the game finish loading as I only tried being on the game (on the loading screens) without minimising for 2 mins. The game also doesn't let me close the game while it's still loading. I tried restarting my computer but the game still takes long to load. 

https://imgur.com/o3LPjUZ

5 Replies

  • @Pinkvelvet98 To be sure: Is this a certain save game or just the game itself ?

    Could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post

  • It's the game as a whole itself. The main menu takes too long to load. It takes 10 mins of minimising and reopening the game for it to load (I kept minimising and reopening to close the game which didnt work also).

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago

    @Pinkvelvet98 I just tried mine and it's fine for me but I'm seeing complaints on twitter.


    Did you retest if you are still having issues ?

    What country are you in ?

  • I’m from Singapore. The game stopped loading slowly when I reopened it after playing for 2 hours (exited after playing for 2 hours and opened the game again). Not sure if it will start loading slowly again tomorrow.

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago
    @Pinkvelvet98 From what I see on twitter, it was probably a temp issue.

    Please come back if you have issues again.

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