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MoonyPoppy's avatar
MoonyPoppy
2 years ago
Solved

Game won't launch and goes back to world menu

Hello everyone ! I just did the new update and the game won't launch anymore. When I click to a family i want to play, it shows the loading page like normal then there is the little music indiquati...
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @MoonyPoppy  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

    If that doesn't help, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@MoonyPoppy  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

If that doesn't help, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

MoonyPoppy's avatar
MoonyPoppy
2 years ago
@puzzlezaddict It's working again thank you so much! I guess one particular mod is creating the bug, i'll test them out one by one later
  • SakuraKhan's avatar
    SakuraKhan
    2 years ago

    Hey! 

    When you discover what mod is causing the issue, could you please let me know? I'm having the same issue and would really appreciate it

    Thanks so much 🙂 

    • MoonyPoppy's avatar
      MoonyPoppy
      2 years ago

      @SakuraKhanI'm not 100% sure but i think it comes from . Try download their update then in game turn on the option to allow mods that modify scripts

      • sophistisims's avatar
        sophistisims
        2 years ago

        what mod was it? i’m experiencing the same problem and the name of the mod didn’t show up in your message

    • luthienrising's avatar
      luthienrising
      Hero+
      2 years ago

      @SakuraKhan Many different mods can cause this. Start at Broken/Updated Mods  for reported mods to remove or update. If that doesn't help, you may need to do a 50-50 of your mods.

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