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I have this same issue with the cypress terrace lot in willow creek. I have an orange exclamation mark over it. I moved the household out and now cannot get into it to build. Just loads forever. I tried placing the original lot over it from the gallery and its stuck in building lot mode. The lot says its residential but acts like its a retail store with the options available. When I moved everyone out the only options are to build or visit and it goes to an error code when I try either.
I tried starting a new game and the lot just loads forever in the new game as well
Bathe de Rill had a similar orange exclamation mark but I fixed this lot by deleting from build mode and downloading from the gallery. I cannot do this with cypress terrace.
I have tried resetting the game and reinstalling it. Right now the cypress terrace lot is a complete write off and unuseable.
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