Forum Discussion
crinrict
2 years agoHero+
Hi @jinjibells
Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.
If you still get the error, please post a picture of what you are seeing.
2 years ago
I had tried it and it works.Thank you telling me,May i know the steps to beack my items back?
- crinrict2 years agoHero+@z1gtzjfuv0mj See post #7. Same instructions :D