Product: The Sims 4Platform: PCWhich language are you playing the game in? EnglishHow often does the bug occur? Every time I load the game on startupWhat is your current game version number? 1.87.40.1030What expansions, game packs, and stuff packs do you have installed? All EP,GP and SP and all kits except bust the dust, modern menswear and fashion streetSteps: How can we find the bug ourselves? What happens when the bug occurs? When I have adeepindigo's education overhaul installed child and teen sims on summer break sometimes recieve a prompt to go to school.What do you expect to see? no error reportHave you installed any customization with the game, e.g. Custom Content or Mods? Initially yes but even after removing the error persistsDid this issue appear after a specific patch or change you made to your system? I only became aware after installing TwistedMexi's BE mod so I don't knowEvery time I load my main save it brings up this error below. My game is currently vanilla so its not a mod causing this. Has anyone else encountered this issue?[manus] holiday_service failed to handle on_all_households_and_sim_infos_loaded due to exception (AttributeError: 'NoneType' object has no attribute 'display_icon')

@crinrict Thank you so much Crin. Yes, that make sens. I*m sure they all use TOOL and MCCC to build the safe and yes ich think i countinue playing. The holidays are going crazy. You have fulfilled everything and get the message: it was horrible. Self-added holidays do not take place or are replaced randomly. I spoke to Fleuralia herself. She knows this bug, which probably came with the last game patch and unfortunately cannot be fixed. No idea what was changed by the patch. Before everything went without problems. Ok, then I have to live with it or make my own safe... Thanks again for your help.Best wishes Rena

@39x5rw2wtp7m I am having the same issue. Has anyone been able to solve this error?

I have this error too. I don't have education overhaul mod by adeepindigo installed. Here is my last Exception link from better exception file:///E:/Electronic%20Arts/Die%20Sims%204/BE-ExceptionReport.htmlI have all EP/ST GP ect. installed.I tried the 50/50 method and without any mods or cc. I still get this error. How can i fix this? Thank you.Best wishes

currently doing the 50/50 method on a completly new save. first i was receiving terrain pointer error , remove the CC's now this.

Hey there! This thread is rather old, so we're closing it to avoid any necroposting. If you have more questions or want to keep the chat going, please start a new thread! That way, things stay neat and tidy, and everyone can join in. Thanks for your understanding.

holiday service failed to handle error

14 Replies

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crinrict
Hero+
4 years ago
Did test on a new save as well ?

Best is to delete all Lastexception files you currently have, then remove all mods (including BE), delete localthumbcache file and then see if you can trigger the error on a new save. If you can't, try a backup of your current save.

If you still receive a file LastException in your documents folder, please upload that.

Follow instructions here on how to upload: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/3445427#M181737 (under Additional info)

It is also possible that the mod borked your save game.
39x5rw2wtp7m
3 years ago
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.90.375.1020
What expansions, game packs, and stuff packs do you have installed? EP: All except 'Cottage Living' and 'Eco Lifestyle' GP: All except 'Jungle Adventure', 'Realm of Magic' and 'StrangerVille' SP: Backyard Stuff, Bowling Night Stuff, Kids Room Stuff, Laundry Day Stuff, Movie Hangout Stuff, Perfect Patio Stuff, Vintage Glamour Stuff
Steps: How can we find the bug ourselves? Link down below
What happens when the bug occurs? A last exception orange notification pops up in my game
What do you expect to see? n/a
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
‌
file:///C:/Users/willi/Documents/Electronic%20Arts/The%20Sims%204/Mods/mc_lastexception.html
Noirdevi
2 years ago
@39x5rw2wtp7m I am having the same issue. Has anyone been able to solve this error?
crinrict
Hero+
2 years ago
@Noirdevi Could you please upload your LastException file as described above.
lunarcatrena
2 years ago
I have this error too. I don't have education overhaul mod by adeepindigo installed.
Here is my last Exception link from better exception file:///E:/Electronic%20Arts/Die%20Sims%204/BE-ExceptionReport.html
I have all EP/ST GP ect. installed.
I tried the 50/50 method and without any mods or cc. I still get this error. How can i fix this?
Thank you.
Best wishes
lastException.rar1 KB
crinrict
Hero+
2 years ago
@lunarcatrena Do you get it on a vanilla mods folder on a new save too or just a specific save game ?
lunarcatrena
2 years ago
@crinrict I get it in a vanilla mods folder with a custom save file (for exemple Fleuralia 6.0) Today i started playing the rags to riches szenario at a new vanilla safe. There is no error message, only in custom safe files. Is there any chance to get rid of this error? I don't understand why it occurs on a custom safe file that requires no mods or cc. Thank you so much for trying to help.
crinrict
Hero+
2 years ago
@lunarcatrena Hard to tell. I have no experience with custom saves (I assume those are save files someone else started that you continue playing on ?) They could have had mods in at some point or removing certain mods caused the error leaving the file with errors.

You might wanna ask the person that created the save if they have heard of this.

Is there anything visually happening or just the error ?
lunarcatrena
2 years ago
@crinrict Thank you so much Crin. Yes, that make sens. I*m sure they all use TOOL and MCCC to build the safe and yes ich think i countinue playing. The holidays are going crazy. You have fulfilled everything and get the message: it was horrible. Self-added holidays do not take place or are replaced randomly. I spoke to Fleuralia herself. She knows this bug, which probably came with the last game patch and unfortunately cannot be fixed. No idea what was changed by the patch. Before everything went without problems. Ok, then I have to live with it or make my own safe... Thanks again for your help.

Best wishes Rena
crinrict
Hero+
2 years ago
@lunarcatrena Thanks for that info.