Forum Discussion
crinrict
3 years agoHero+
@kachingching1 Can you try loading the game by clicking on load instead of resume and check if you can load another household ?
Are you getting an error message when send back to the map ?
Are you getting an error message when send back to the map ?
3 years ago
@crinrict I tried what you suggested but it still returns to the map and I'm not getting an error message.
- crinrict3 years agoHero+@kachingching1 Do you have any LastException files in your documents folder ?
Best is to delete the ones you have, then trigger the error and check if new ones are created.
If that is the case, please upload
Follow instructions here on how to upload: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/3445427#M181737 (under Additional info)- 3 years ago
I had the last exception file, deleted it, started the game but it triggered the same error. Looks like a new one is created. Somehow I can't post my screenshot
- Pick-a-boo_doo3 years agoSeasoned Ace
Hi, there
The instructions for attaching the last-exception file are as follows:
1. click the "Reply" button in post you will reply2. click the "Spoiler" button and in opened spoiler space attach your copied LE file
Note that after the "SystemInfo:" there is some personal information about your PC. It is recommended that information other than OS and GPU type be removed.
I am not a technical person, so please wait for crin's post on how to deal with this.
I hope your problem will be solved.
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