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zanthiathemysti's avatar
zanthiathemysti
3 years ago
Solved

I don't have access to this City Living chair

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.89.214.1030 What e...
  • crinrict's avatar
    crinrict
    3 years ago
    @ZanthiatheMystic To me it sounds like you're account is lacking the entitlement for this chair for some weird reasons.

    Are you using Origin or have you also tried EA App?

    Only other suggestion I have is to contact support and ask them if they can remove CL from your account and re-add it.
crinrict's avatar
crinrict
Hero+
3 years ago
@ZanthiatheMystic To me it sounds like you're account is lacking the entitlement for this chair for some weird reasons.

Are you using Origin or have you also tried EA App?

Only other suggestion I have is to contact support and ask them if they can remove CL from your account and re-add it.
zanthiathemysti's avatar
zanthiathemysti
3 years ago

I use Origin - I don't know what that app is, never heard of it 

But I will contact support tomorrow evening, thank you for the suggestion 🙂

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago
    @ZanthiatheMystic EA App is the new client that will replace Origin somewhere down the line.

    Maybe it works with that so worth a try: https://www.ea.com/ea-app-beta .. it's still in beta but it's no problem having both Origin and EA App installed along each other. You just have to pick which one to run to start the game.

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