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150615061506150's avatar
2 years ago

im having troubles getting my sims charcter to pop up in create a sim

I went to make a new game on the sims 4 game and when I went to create a sim the screen was only blue and nothing popped up then when I clicked the x to reset the current household everything but the actual sim popped up. The face of the sim also didn't pop up in the bottom left like it usually does. Also, I tried resetting the game exiting out of it and with old saves with sims and nothing is working.

1 Reply

  • @150615061506150 

    Are you using mods?  If you are, try moving your mods folder and test to see if CAS works.  If it does, you've got a broken mod you will have to find and either remove or replace with an updated version.  We had a patch today (31-Jan-23) so if you installed the patch, it is probably a broken mod. 

    Hope this helps.

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