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iridameridies's avatar
2 years ago

Lagging / lag in game

so, i updated my sims, like patch kinda thing, but after i updated it, i got a problem, i cant click anything, like its basically lagging, and the screen turns kinda black but the opacity is lower(?), as you can see in the picture. i was going to change my resolution, then i clicked the option "other" but then its suddenly lag, i cant click anything, it turns to black but transparent. 

not only that, i also trying to replace my sims in cas, i take it from the gallery, i try to replace it, and it suddenly goes lag, also when i try to remove the sims from cas, i cant!!! it lagged again!! PLEASE HELP ME. IM UNABLE TO PLAY THIS GAME. is there any way to fix this? or should i just wait until another updates? thankyou so much.

1 Reply

  • @iridameridies  Please disable any apps that include in-game overlays, for example Discord or Steam.  Disable the EA App in-game overlay too; the option is within the standard settings.

    If that doesn't help, please try playing in a clean user folder, as a test.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

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