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peakvincent's avatar
4 years ago
Solved

Loading screens; travel delays; not responsive

I'm experiencing bugs in a couple different placed after an update this week.

First is that when launching the game, the loading screen shows up blank (no logo or anything) and with the standard Mac cursor, not the Sims 4 cursor. Once I click, it jumps into loading and takes me to the screen.

Second is that sometimes, when selecting "travel" from the phone, the cursor will run as a loading wheel, with in-game time still passing but no available actions, before the loading screen even comes up. If I don't pause before selecting "Travel," I risk losing several in-game hours (including need decay, moodlets, etc.) to that screen.

Last is that I've had times where it just freezes when I select "Exit". I have to save first, rather than "save and exit," because if I select "Save and exit" and it freezes, it shows up as nonresponsive and I have to force quit.

Is anyone else having even one of these issues? Literally all of them have just started in the last few days and they're making me crazy.

  • CGrant56's avatar
    CGrant56
    4 years ago

    @peakvincent 

    Yeah, as @Bluebellflora says, it's a pretty big clue when a modded game acts up after an update.  You probably have one or more mods that need to either be updated or removed.  CC rarely causes what you describe so you should take a look at your mods first before removing everything.  Since I don't know what and how many mods you have, all I can tell you is to remove just those and start the game.  Hopefully, you've got everything organized so they are easy to find.  After trying that, if the game loading goes back to normal, just exit without saving.  Then start putting the mods back in, one at the time, and restart the game.  When you get your loading screen issue back, you've probably found the problem mod.  Then it's just a matter of going back to where you got it and downloading an updated version if one is available.  If not then, you'll have to not use that mod anymore.  

    Mods are still being updated by many creators so you might check back with them from time to time to see if they've updated.  

    If you find that your mods are not causing the problem, then do the same with your CC.  Some things do become unusable after an update or new pack but usually those just show up weirdly in game rather than affecting the game loading.  And it's always a good idea to remove any that you see that are not displaying correctly.

    Hope this helps.

6 Replies

  • Cool update is that it just completely quit unexpectedly, which it's never done before at all. Hmm!!!

  • peakvincent's avatar
    peakvincent
    4 years ago

    Here are my details:


    macOS Big Sur, 11.6
    MacBook Air M1, 2020
    16 GB Memory

    I have tried repairing my game in Origin and it didn't change it. I do have mods installed but none of them were causing issues before the latest update.

    Do you know--if I remove all my mods/CC and then re-add them, will I have to put them back onto my Sims and their houses?

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 years ago
    @peakvincent

    Updates can cause Mods to be incompatible with the current game version and may need updating. If it worked before the update and hasn’t properly since updating, that’s a pretty big clue 🙂

    Moving this to the Game and CC forum for further help with CC and Mods.
  • CGrant56's avatar
    CGrant56
    Hero+
    4 years ago

    @peakvincent 

    Yeah, as @Bluebellflora says, it's a pretty big clue when a modded game acts up after an update.  You probably have one or more mods that need to either be updated or removed.  CC rarely causes what you describe so you should take a look at your mods first before removing everything.  Since I don't know what and how many mods you have, all I can tell you is to remove just those and start the game.  Hopefully, you've got everything organized so they are easy to find.  After trying that, if the game loading goes back to normal, just exit without saving.  Then start putting the mods back in, one at the time, and restart the game.  When you get your loading screen issue back, you've probably found the problem mod.  Then it's just a matter of going back to where you got it and downloading an updated version if one is available.  If not then, you'll have to not use that mod anymore.  

    Mods are still being updated by many creators so you might check back with them from time to time to see if they've updated.  

    If you find that your mods are not causing the problem, then do the same with your CC.  Some things do become unusable after an update or new pack but usually those just show up weirdly in game rather than affecting the game loading.  And it's always a good idea to remove any that you see that are not displaying correctly.

    Hope this helps.

  • @CGrant56 Thanks so much!! I removed/readded all of my mods and it resolved the issue. It's still crashed unexpectedly once or twice, and I'm not sure what's causing that, but the rest of the issues are gone and obviously that's harder to test for. It's way better! Thank you!

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