So I went through the steps again of resetting the folder etc and managed to find out that it was the Mod 'UI Cheats Extension' removed it and now my game works fine.
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.58.63.1010
What expansions, game packs, and stuff packs do you have installed? All expansions, all game packs bar Strangerville, Laundry Stuff, Romantic Garden Stuff, Movie Stuff, Patio Stuff, Luxury Stuff.
Steps: How can we find the bug ourselves? Try using any pop-up menu like ordering medicine, gifts, making food etc
What happens when the bug occurs? The pop-up menu is blank, off-screen and a pink circle where the icon should be. If I try it again only the circle shows up and an outline of the menu. Third time just the circle shows up and then I cannot get rid of it.
What do you expect to see? The pop-up menu.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The most recent update with the tall columns etc is when this bug has happened, didn't happen prior to the patch nor have I have encountered this bug is all 955 hours of playtime.
Pink circle and empty pop-up menus when try to access an in-game menu like buying gifts.
I have turned off my mods, didn't fix it.
Removed all CC/turned off mods, didn't fix it.
Reset Sims 4 Folder by moving it to desktop and loading the game, didn't fix it.
Repaired Sim 4 game files, didn't fix it.
Unsure what else to try.
@Jossickle Merged your post with another thread.
When you reset the folder, did you move anything back ? Tried on a new save and also had the issue ?
Also moving this to tech for troubleshooting.
So I went through the steps again of resetting the folder etc and managed to find out that it was the Mod 'UI Cheats Extension' removed it and now my game works fine.
