Missing textures and indefinite loading

Question

Hello,I've had this issue for a while now and have tried a lot of different methods to fix it. It goes like this.My game will be going fine without issues, but then sometimes when I travel (It seems completely random) the game will either be stuck loading indefinitely, or will load the lot with missing textures/missing people, and once I leave that lot&nbsp;then it will load indefinitely. (Portrait of sim will often disappear with this too.)I do use mods, however I have recently figured out that even when I remove my mods this still happens.I deleted the&nbsp; thumbcache, cleared EA app cache, etc. I deleted my sims 4 folder then put back the tray, saves, and options files (Kept mods out) and this issue still happened.It's been hard to test this issue since I'm not sure what to do to trigger it as it seems to happen randomly, but usually after 2-3 different lots this happens.

luthienrising · Answer

Hi @1zzmoon. Just to check, when you removed mods, did you also delete localthumbache? If you did and you *still* have this problem, you might have had a save or some lots in it corrupted by outdated mods. As a first step to find that out, try a new save, without mods or localthumbcache, to see if the problem is isolated to that particular save.

I'd also suggest checking to see if there are updated versions for your mods or if any are known broken. This is a starting point for that: https://forums.thesims.com/en_US/discussion/1009959/broken-updated-mods-cc-july-2023-horse-ranch-patch. After today, the next of that post series will be here on AHQ.

1zzmoon · Answer

Yes. Whenever I removed the mods I deleted the localthumbcache and did so after each test. (With and without mods) When I did this there was still an issue. Every time I tested, I created a new save, and the problem still persisted. Even without mods and after deleting the localthumbcache, in a new save, the problem was still there.

luthienrising · Answer

@1zzmoon I'd suggest, then, updating the game now, as there was a patch a few hours ago. Hopefully, that solves your issue. If not, you could try a folder refresh. I can dig up some instructions on that.

1zzmoon · Answer

Alright, I've updated my game. If you could get some instructions on that it could be helpful, thank you!

luthienrising · Answer

@1zzmoon Sorry, was at dinner! Okay, here's what you do for a folder refresh:

Go to Documents > Electronic Arts and drag your whole Sims 4 folder to your desktop, so it's gone from there. Your Saves, Library, etc. will be on your desktop to put back later.
Start The Sims 4
Go to Options to set those up how you like them
Start a "New" game from the Main Menu and see if you're having the issues you were before.

If all that goes well, then exit the game, go to the folder on your desktop, into the Saves folder, and copy the individual files there over to the new Saves folder that the game made. Now check to see if your old save is okay.

If that goes well, you can start adding batches of mods back into your new folder to check them out. Each time you make changes to the Mods folder, delete the file called localthumbcache.

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Missing textures and indefinite loading

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