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Katana_of_Fire1's avatar
Katana_of_Fire1
5 years ago
Solved

[MOD RELATED] [DHD] Interior Design: Preference bubbles don't exists for clients

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.75.125.1030 Wha...
  • HoneysSims4's avatar
    HoneysSims4
    5 years ago

    A little update from a Simmer friend who has the same problem:
    However, she plays with mods. By using the 50/50 method, she found out that the issue was caused by the Wonderful Whims mod, even though she had the latest version (updated June 1st 2021) in the game. So if you play with mods, it can be helpful to remove Wonderful Whims from the game for the time being.

    CM Edit: Do not link to mods on AHQ. 

crinrict's avatar
crinrict
Hero+
5 years ago

HI @Katana_of_Fire11 

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
  • Custom content like clothing, hair, skins, make up ....
  • ConfigOverride, if you have your own configuration files.
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • EMERALDSBEYOND's avatar
    EMERALDSBEYOND
    4 years ago

    I've tried this several times now (factory reset), and the Client UI appears with the circles with question marks in them when I have the game purely at base level, with none of my save files loaded. But when I add my save files (without mods) the UI disappears again! What should I do? ☹️

    • EMERALDSBEYOND's avatar
      EMERALDSBEYOND
      4 years ago

      Update: I finally fixed it, with my mods in tact. It took me an upsetting amount of trial and error, but I fixed it. I completed the factory reset as instructed, worked at full base game (vanilla packs installed ofc, but without mods/my save files). Client UI would show up. Added my saves and mods, and it disappeared again. I did the factory reset again, but deleted the localthumbcache.package file this time around (before repairing, then testing). Worked full base game again (vanilla), added saves and mods, disappeared again. Looked over my folder, and thought I may as well delete the files "cache" and "cachestr" from the system. Deleted, did the factory reset, got on, worked base vanilla mode, added saves and mods, didn't work. I thought maybe I should see if it's the case if I made a new save file, with my mods included. It worked. I saved my households and lots, added one or two to the new save, and the client UI showed up. I have to re-enable script mods in my settings, but I hope the next time I open my game it will be fine.

      TLDR; worked after a factory reset (+ deletion of all files/folders labelled "cache"), and when a new save file was made, even with my extended list of mods.

      It makes me a little sad my old save files aren't working though. Is it corrupted or something? What do I do to fix it if possible?

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