The whole process deleted game, saves, mods, the mod folder would not delete even though nothing showed in it. I moved the mod folder to the desktop and that did the trick. There were files in that folder that were hidden.
I am having the same issue, I removed all the mods, same problem, I uninstalled everything to do with sims and installed a fresh copy no mods and the same screen comes up.
EA StaffHi @baer2112,
Is your error message exactly the same? Please, check it and let us know in case any of the numbers is different 😉
Could you try to follow these steps?:
Still the same issue?
Welcome to Answers HQ!
-Mai
The whole process deleted game, saves, mods, the mod folder would not delete even though nothing showed in it. I moved the mod folder to the desktop and that did the trick. There were files in that folder that were hidden.
EA StaffI'm glad to read you found the problem and a way to fix it, thanks for sharing it @baer2112! 🙂
Enjoy the game!
Mai
Hey thank you! Your method worked! I removed the mods file from my sims game to my desktop and my game is working.
But I want use mods, how do I get my mods folder working properly. There's no mods in my mods folder
Oh my gosh you are a life savor I had literally tried Everything and finally came searching for answers and you saved my game so thank you!
Hello @EA_Mai,
I tried you steps and they worked! But it also deleted all my cc, lucky I have all my cc in a folder. I tried adding the cc to the folder called" The sims 4 old" but it didn't work. I have used cc for a long time, ( Yes mods are enabled) 😢
-sad boy
EA StaffHi @ILoveCats2020,
So the game works unless you introduce your Mods folder? In that case, you have incompatible mods in that folder, and you will be able to fix your game by finding the faulty mods 🙂
I would recommend reading this article: https://help.ea.com/en-us/help/the-sims/the-sims-4/mods-and-the-sims-4-game-updates/
Let us know if you have any questions! 🙂
-Mai
is there a faster way to find bad cc i have a mod conflict detecter but it takes hours.
I logged on just to thank you massively for the help!
🙂
Thank you ! Your suggestions helped me
This worked! Thank you
Thankyou so much changing the same worked?!!
this actually solved my problem too thanks!
this worked for me i have never installed mods or even played for 30 mins but was getting this code
Thank you, renaming the folder solved my issue!
@GamerAngieFaye Next you can work on finding out which thing in the old folder was the cause of your issues. The Broken/Updated Mods list is a good resource. The topic How to Use Mods and CC has info on how to test your mods.
