Forum Discussion

Anonymous

9 years ago

SolvedApproved

[Mod related] Unable to Start [de4ee14f:29f00e76:00000000:00000000]

Please help me! I am pulling my hair out!!!! When I re-add CC on my Sims 4 game it pops up with this!? "Unable to start: Cannot start because game data is missing or damaged. If you have Mods...

Baer2112
8 years ago
The whole process deleted game, saves, mods, the mod folder would not delete even though nothing showed in it. I moved the mod folder to the desktop and that did the trick. There were files in that folder that were hidden.

Baer2112

Seasoned Newcomer

8 years ago

The whole process deleted game, saves, mods, the mod folder would not delete even though nothing showed in it. I moved the mod folder to the desktop and that did the trick. There were files in that folder that were hidden.

EA_Mai

EA Staff

8 years ago

I'm glad to read you found the problem and a way to fix it, thanks for sharing it @baer2112! 🙂

Enjoy the game!

Mai

Mapheo17
5 years ago
Hey thank you! Your method worked! I removed the mods file from my sims game to my desktop and my game is working.
But I want use mods, how do I get my mods folder working properly. There's no mods in my mods folder
- Bluebellflora
  Hero+
  5 years ago
  @Mapheo17
  
  Exactly, the Mods are in the folder you moved 🙂 One or more CC items are causing the issue, check they are compatible with the current patch and download updated ones if necessary.