Forum Discussion
Hi @baer2112,
Is your error message exactly the same? Please, check it and let us know in case any of the numbers is different 😉
Could you try to follow these steps?:
- Close Origin completely
- Go to Documents \ Electronic Arts
- Rename The Sims 4 folder to The Sims 4 old or something similar.
- Open Origin and try to launch your game again.
Still the same issue?
Welcome to Answers HQ!
-Mai
Hello @EA_Mai,
I tried you steps and they worked! But it also deleted all my cc, lucky I have all my cc in a folder. I tried adding the cc to the folder called" The sims 4 old" but it didn't work. I have used cc for a long time, ( Yes mods are enabled) 😢
-sad boy
- EA_Mai8 years ago
EA Staff
Hi @ILoveCats2020,
So the game works unless you introduce your Mods folder? In that case, you have incompatible mods in that folder, and you will be able to fix your game by finding the faulty mods 🙂
I would recommend reading this article: https://help.ea.com/en-us/help/the-sims/the-sims-4/mods-and-the-sims-4-game-updates/
Let us know if you have any questions! 🙂
-Mai
- ApprovedAnonymous8 years ago
is there a faster way to find bad cc i have a mod conflict detecter but it takes hours.
- Bluebellflora8 years agoHero+
Move all the CC out of your Mods folder then back in in small batches, testing the game to see if it launches after adding each batch. When it stops working you know you have incompatible CC in that batch.
- 6 years ago
Hello I have a question I use the same mods as youtubers and a mod as an example that works fine for everyone is the Sims 4 Pose Player mod. But when I put in simple mods that work my game still doesn't work. Mods worked on my old PC easy so I know these mods should work but don't. Mods make my sims 4 experience better and without mods, I would've left the Sims community a long time ago please help me.
- Bluebellflora6 years agoHero+@Nerdysimmer02
When you say your game doesn't work, could you be more specific with the issue? Do you get an error message? Does the game bounce in the Dock? Does it load and then crash?
- 2 years ago
what is the origin of the game suppost to be tho???? becuase i dont have any mods or cc or anything and it says the same what am i supposed to do??
- ApprovedAnonymous8 years agoDidn’t work for me
- Bluebellflora8 years agoHero+@Theyluhhmoniee
You really need to be more specific if you require help - what Mac do you have? Please provide all the information asked for in this post - https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396#M162
Can you also please describe the exact problem you are having and when it occurs?