Forum Discussion
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.99.264.1030
What expansions, game packs, and stuff packs do you have installed? all stuff and game packs
Steps: How can we find the bug ourselves? try to open the horse world
What happens when the bug occurs? white screen can still access the exit menu and gallery
What do you expect to see? the horse world
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No
help
For everyone posting about white worlds. TOOL has been updated. You can just download the new version
If you are NOT using TOOL and have done a factory reset as described on the first post, please post.