Forum Discussion
@LissKa2105 Please create another clean user folder: move the Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and launch the game to create a new folder. Enable mods and custom content, and quit. Don't add any of your existing content to the new folder. Download a fresh copy of one mod known to be updated for the current patch level, and please use a mod that's popular enough that there would be reports of it not working. However, use a different browser than your typical one to download the mod. If it needs to be unzipped, right-click the file and select Extract, using Windows's own extractor rather than a third-party tool.
If this doesn't help, please let me know what antivirus you use.
Hi,
That helped for sure!
I downloaded some really well-known mods and those worked. I used a new browser and checked and triple-checked the mods and they didn't crash my game. But the working is inconsistent. Mods that should work and the community says they work don't. Is there a way I can deep-dive to see if they will work?
Also new development, I can't download any new CC content and put it in my game without it crashing. So, the script mods I can download and sometimes work but the CC mods cant? I'm not sure I understand the problem.
Your help is really appreciated, thank you thank you!
- puzzlezaddict2 years agoHero+
@LissKa2105 Personally, I'd always test out a new mod or cc item in a new Sims 4 user folder, first moving the existing one out of Documents > Electronic Arts (or renaming it) so the game creates a new one and then adding only that mod. I understand that can be tedious though; you may want to do this in batches. Keep using the different browser, and if you use an antivirus, make sure it has exceptions set for Sims 4 and the EA App and isn't flagging your downloads.
I don't really know why this would happen either, but an overzealous antivirus would be one explanation. Another might be if you have Windows Defender's Controlled Folder Access enabled. On a different note, if you use OneDrive, make sure it's not full and not having issues syncing your files, or it may help to pause syncing for the moment.