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Do you have any Mods or CC? If so move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game.
Hello, I tried to do as you said but the sim picture is still missing. (although Sim actions and moodlets are showing, the sims aren't) I DON'T have any CC or Mod in the mods folder, i took all of them out to a different one yet it's still the same, what do I do?
- jpkarlsen7 years agoHero (Retired)
Did you delete localthumbcache.package as requested.?
In all of your screenshots I can see the faces of the Sims so I'm not really sure what you mean.
- 7 years ago
1) I'm not the OP, so their screenshots have nothing to do with me (sorry 'bout that); and 2) yes, i did delete localthumbcache.package when i wrote that reply.
- jpkarlsen7 years agoHero (Retired)
Try doing a factory reset as described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
- 5 years ago@jpkarlsen Where can you find the localthumbxache.package?
- jpkarlsen5 years agoHero (Retired)
It is in your The Sims 4 folder.
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