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Mitsu2040's avatar
Mitsu2040
Rising Scout
3 years ago
Solved

Muddy bathwater

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.91.205.1020
What expansions, game packs, and stuff packs do you have installed? all but Wedding Stories, Journey to Batuu, and some kits
Steps: How can we find the bug ourselves? Taking a bath or bubble bath
What happens when the bug occurs? Water looks like mud
What do you expect to see? Clean water
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Giving bath to toddlers appears fine, but when adults take a bath or bubble bath it's all muddy water! I disabled the mods and tried again but it's still there.

  • crinrict's avatar
    crinrict
    3 years ago

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

6 Replies

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • Mitsu2040's avatar
    Mitsu2040
    Rising Scout
    3 years ago

    Ok, I've done all this. I went in with a clean game and the water was clear. I put everything back and played with a different save and again, clear water. I went back with my main family and there it was the muddy water. But I got curious and went to a different bath tub and it was clear. So I go into buy mode and check the bath tub with the issue and it was base game. I sell the old one and place the same type in the same spot. Well, the water is clear now. I have no idea what happened but I guess it works now.

  • choran929's avatar
    choran929
    New Adventurer
    2 years ago

    I am having this problem, yet I have no CC or Mods. 

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago

    @choran929 Please answer my questions in your other thread.

    Locking this as it's a bit old and you already made your own thread,

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