Forum Discussion

gamerismey's avatar
gamerismey
4 years ago

My community library doesn't work, and never has. How do I fix this?

So, I have been playing the Sims 4 for years now, and never have had access to the community library. It's really annoying since I would like to have a nice house without having to spend hours on bui...
gamerismey's avatar
gamerismey
4 years ago

I don't think I got a child account, but am also not sure how to check this. My library in game is in the picture I included in this reply. It is in Dutch though so I'm sorry for that haha

JonaO703's avatar
JonaO703
Hero
4 years ago

@gamerismey Hello!  It looks like you just need to enable Online Features in the Game Options menu.  Click on the options button in the main menu or the three dot button in game.

 

Then choose Game Options from the menu.

Then select Other and tick the box for Online Features and click Apply Changes in the lower right corner.

  • gamerismey's avatar
    gamerismey
    4 years ago

    Hey, I am sorry about my late reply. This is what my "other" section in settings looks like. The option of enabling online features is not there for me unfortunately... 

    • JonaO703's avatar
      JonaO703
      Hero
      4 years ago

      @gamerismeySince you confirmed that you are not playing the Legacy edition, I believe this can only mean you are playing on a "child" account. Can you double check your account settings?  Maybe check the birth date on your account, just don't post that in here.  If your account should be an adult account then I think the only thing you can do is contact EA support for account help.

      https://help.ea.com/en

      or if you prefer dutch...

      https://help.ea.com/nl/

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