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Slxxm's avatar
Slxxm
3 years ago
Solved

My mod and cc won’t show up

I started playing sims 4 on my MacBook Pro and the kids and cc’s was working perfectly fine and then after an update when i do have on mods there are no doors in my game and I’ve tried deleting all t...
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @Slxxm  No, it's not.  I've modified your screenshot to show you what I mean.  The address bar, showing the full file location, is in red:

    You can clearly see that the folder you're using is on the Desktop.

    Please click Documents in the left sidebar, then open the Electronic Arts folder inside and go from there.

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@Slxxm  Do you still want to troubleshoot on the Mac?  It sounds like you removed your mods and custom content from the "wrong" Sims 4 folder, as in, not the one the game was reading.  That's easy to do if you open the iCloud version of Documents rather than the one stored locally on your computer.

To get to the local version of Documents, open a Finder window, click Macintosh HD (or whatever you've named your hard disk), then Users > your username > Documents > Electronic Arts.

For the Windows PC, it again sounds like you may have added the custom content to the wrong folder.  Here's how to find your user folder:

https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

When you say your households aren't showing up, do you mean in the online Gallery or your own library?  For the former, make sure you check the box that allows you to include items with custom content.  For your own library, you'd need to manually transfer the files from your Mac.  Let me know whether you've tried to do this, and if not, whether you need help with the process.

Slxxm's avatar
Slxxm
3 years ago
@puzzlezaddict literally ive been on your website reading any and everything i can find to possible fix it. and i still cant.
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @Slxxm  That's not my website, it's Crinrict's.  But anyway, please post a screenshot of the folder that contains the files you downloaded.  (You can use Windows key-shift-S to capture the section of screen you want.)  Include the address bar, above the list of files, in the screenshot.

    • Slxxm's avatar
      Slxxm
      3 years ago

      Is this wat your looking for?

      • Slxxm's avatar
        Slxxm
        3 years ago
        @Slxxm i also have files in my tray do you want a screenshot of that as well

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