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domcampos07's avatar
domcampos07
3 years ago

My sims and the townies have disappeared! Sims 4

Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.90.358.1230 What ...
SimmerStar4's avatar
SimmerStar4
Rising Ace
3 years ago
@domcampos07 Was the game saved after discovering this? Was this a new save or an established save with households already?
domcampos07's avatar
domcampos07
3 years ago

The game was saved after discovering, and the saved game I had was established with households 

  • SimmerStar4's avatar
    SimmerStar4
    Rising Ace
    3 years ago
    @domcampos07 Okay.
    So I asked about whether or not it was saved since it is possible that saving it has now overwritten the file as having no Sims at all, which will only prolong the issue. It's possible that by not loading a previous save, that previous save will be unscathed after fixing the issue.

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