Forum Discussion
2 years ago
@emilieeahh Hiya! 🙂
Since you posted under mod and cc issues.. I am going to assume your using mods 🙂
Sadly, the only real troubleshooting in that case is the standard answer:
Check for broken mods via the list here under pinned above. https://answers.ea.com/t5/Game-and-Mod-CC-Issues/Broken-Obsolete-and-Updated-Sims-4-Mods-1-104-Jan-16-2024-Game/td-p/13400494
Check on DISCORD on Deaderpool's channel for a comparison broken mods list if you use a wider genre of mods.
Update all core mods as needed.
To fix that current issue if needed try:
If you have removed mods already... delete the thumbcache and using EA APP do a repair.
If still not working correctly... you need to remove all mods / trays / saves to desktop or rename them (see below ) then delete the thumbcache again, repair again and start a new game with a new test sim.
Then you can add mods back 50 / 50 until you find a culprit.
Then your trays and saves.
OR
~Close the game
Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
Repair the game
Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
Start a new save game
Check if you still have the error
Report back with your results for further steps on how to get your stuff back.~ quote from crinrict
Since you posted under mod and cc issues.. I am going to assume your using mods 🙂
Sadly, the only real troubleshooting in that case is the standard answer:
Check for broken mods via the list here under pinned above. https://answers.ea.com/t5/Game-and-Mod-CC-Issues/Broken-Obsolete-and-Updated-Sims-4-Mods-1-104-Jan-16-2024-Game/td-p/13400494
Check on DISCORD on Deaderpool's channel for a comparison broken mods list if you use a wider genre of mods.
Update all core mods as needed.
To fix that current issue if needed try:
If you have removed mods already... delete the thumbcache and using EA APP do a repair.
If still not working correctly... you need to remove all mods / trays / saves to desktop or rename them (see below ) then delete the thumbcache again, repair again and start a new game with a new test sim.
Then you can add mods back 50 / 50 until you find a culprit.
Then your trays and saves.
OR
~Close the game
Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
Repair the game
Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
Start a new save game
Check if you still have the error
Report back with your results for further steps on how to get your stuff back.~ quote from crinrict
- luthienrising2 years agoHero+@ErykaNeko None of the Discord servers maintain a list. Also, the EA App is only for Windows users. @emilieeahh Please see the previous Broken/Updated Mods list as well as the new one. Your issue is likely one from the 1.104 patch and could be covered by updates there. If none solve it, instructions for the 50-50 method of mod testing are here. If you have the issue when you have no mods installed (testing "vanilla"), please let us know as there could be a non-mod cause. 
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