Forum Discussion

Wrathsixx's avatar
Wrathsixx
Seasoned Newcomer
4 months ago

New world isn't working

So I go into create a sim, make a new sim just to test out the new pack, and everytime I load into the new world, and select the 'Casita Del Mor' lot, this error appears.

When I reboot the game, the family I made isn't anywhere, but the save is.

 

I've also tested this with families in the gallery, and both result in this error.

expansion packs
  • puzzlezaddict's avatar
    puzzlezaddict
    4 months ago

    Please test with no mods or custom content, as in, move the Mods folder to the desktop.

    If that doesn't help, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 months ago

    Please test with no mods or custom content, as in, move the Mods folder to the desktop.

    If that doesn't help, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 months ago

    Wrathsixx  If you use mods or custom content, the first step is to test those.  This is a good place to look for known broken mods:

    https://answers.ea.com/t5/Mods-CC-Issues/Broken-Obsolete-and-Updated-Sims-4-Mods-1-108-July-23-2024-Game/td-p/13891143

    You can also simply download new versions of any mods that have been updated.  For the others, test them in batches, or use the 50/50 method:

    https://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content#The_50.25_Method

    If you can't trigger the issue with only your mods present, copy over one of your existing saves and try again.  Make sure the save isn't broken without mods too.

    When you've sorted through your mods, you can copy over your other saves, plus the contents of Tray (saved households and builds), Screenshots, and Recorded Videos if you care about those, as well as the UserSetting.ini file for the login rewards.  The rest can be discarded—the game will regenerate the data as necessary.

  • Wrathsixx's avatar
    Wrathsixx
    Seasoned Newcomer
    4 months ago

    Apologies for the late reply, I've tried the above and it's actually let me load into a game. I also saved, exited and went back and it seems to be working ok.

    So what can I do about everything in the sims 4 folder I moved?

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