Forum Discussion

devonbosko's avatar
3 years ago

No Sims 4 tray or save files on new computer

I recently downloaded sims 4 onto another computer through the EA app. My old computer had origin and that's what I ran Sims 4 on. However, on my new computer, there is no saves or tray files in the EA Games/The Sims 4 folder. I tried starting a new game to see if they would pop up then, but it didn't work. I also tried enabling/disabling mods and restarting the game but that also didn't work. Any help is appreciated! 

5 Replies

  • Yeah, unfortunately, your tray and save files are stored on your individual computer. You can use a USB drive, the cloud service of your choice, etc., to copy your old saves and tray files onto your new computer.

  • devonbosko's avatar
    devonbosko
    3 years ago

    Yeah, I tried copying it over but they're still not popping up in my game. No saves or mods. There's not even a folder for them.

  • Stellybelly12's avatar
    Stellybelly12
    New Scout
    3 years ago

    What method did you use to try to copy over your old files to your new computer?

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    3 years ago

    @devonbosko 

    When you start the game for the first time the Sims 4 folder with subfolders is created. Your old saves go in the newly created saves folder. Same with tray.

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