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FarmerGirlGamer's avatar
FarmerGirlGamer
12 months ago

[PH] Game crashing/visual issues on character values UI menu (Patch 1.108.335)

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? Patch 1.108.335 W...
simmyshimmyali's avatar
simmyshimmyali
12 months ago

Hi all,

I am still encountering the problems which 7/25/24 update was supposed to solve. 

Following the update I am still experiencing unresponsive UI after opening character values tab. The character values begin flashing and I am unable to open any other tabs inc the main menu. Game is unplayable.

Not sure why this issue is continuing post update ! Am playing on Mac.

Have repaired game, updated, reinstalled... tried many fixes.

    • simmyshimmyali's avatar
      simmyshimmyali
      12 months ago

      Hi Crin, thanks for your message.

      I did have MC Command and some others installed, however have removed all and kept mods out while attempting to fix and problem is still occurring. 

      • crinrict's avatar
        crinrict
        Hero+
        12 months ago

        Try the following

        • Close the game
        • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
        • Repair the game
        • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. Be aware that your claimed event rewards will also be gone for the time being but you will get them back with your other things.
        • Start a new save game
        • Check if you still have the error
        • Report back with your results for further steps on how to get your stuff back.

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