@crinrict wrote:Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. Be aware that your claimed event rewards will also be gone for the time being but you will get them back with your other things.
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.
This worked for me ! Thanks so much !
I tested a new game before bringing back in old saves.
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.108.289.1030
What expansions, game packs, and stuff packs do you have installed? Everyone
Steps: How can we find the bug ourselves? I dont know
What happens when the bug occurs? The simology panel is broken. The game freezes. It wont save.
What do you expect to see? The game to be working
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. With the newest patvh update, and downloading love struck
