Product: The Sims 4
Platform: Macbook
Which language are you playing the game in? English
How often does the bug occur? 100% of the time
What is your current game version number? Newest
What expansions, game packs, and stuff packs do you have installed? Horse Ranch, For Rent, Werewolves, My Wedding Stories, Vintage Glamor, Vampires, Toddler Stuff, Tiny Living, Strangerville, Spa Day, Seasons, Romantic Garden, Realm of Magic, Snowy Escape, Paranormal, Outdoor Retreat, Parenthood, Nifty Knitting, My First Pet, Movie Hangout, Kids Room, Jungle Adventure, Island Living, Holiday Celebration, High School Years, Growing Together, Greenhouse Haven, Get Together, Get to Work, Get Famous, Everyday Clutter, Eco Lifestyle, Dream Home Decorator, Discover University, Dine Out, Cottage Living, Cool Kitchen, City Living, Cats and Dogs, Castle Estate, Bowling Night, Book Nook, Blooming Rooms, Basement Treasures, Backyard, Crystal Creations
Steps: How can we find the bug ourselves? Every time I click on the Simology menu, it fails to open, glitches on with almost no information, and then none of my panels will open, including everything in the bottom corner, build mode, traveling, and the save popup
What happens when the bug occurs? I have to force-quit to exit the game, which doesn't give me the option to save it, and I am unable to click on any sim information, go into build mode and back to live mode, view the gallery, or travel
What do you expect to see? I expect the menus to open and clicking on any of the panels to not break the game
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes, but they are all up to date and have never caused a problem like this before
Did this issue appear after a specific patch or change you made to your system? No, it just started after the newest base game update with no change from me
I saw that this had been fixed on console a week ago, but I am still having this issue on my system and the game is unplayable right now
@Gondorian111 Many non-updated mods are broken. Please do a "vanilla" test: Drag the Mods folder to the desktop, delete the file called localthumbcache, open the game to test, and exit without saving.
Removing the mods seems to have solved the problem. Thank you
