Forum Discussion
jpkarlsen
3 years agoHero (Retired)
Try doing a factory reset as described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
3 years ago
I tried it I did exactly as the post said and still I have both problems. I guess the next step would be a full reinstall. If that doesn't work then I want my money back but really I want it to work like before the patch