I am now noticing that each time I try to SAVE my game progress I get this Error Code(code above in title), The game failed to save. I'm spending hours in game play and not able to save anything I worked on or played with the game........so frustrating!!! So when I go to shut down my game I hit the exit game and save as I go, thinking my progress has been saved only to come back and find nothing had been saved and the Sim is on a vacant lot or standing outside the home as if they just moved in. I have reset all my settings to default and still it didn't help. I have packs downloaded, 4 from Origins and the original store bought disc of the Sims 4 Limited Edition. I really don't want to lose the Sims I've created and would like to play them again at some point down the road. Can anyone help me figure out what I should do on this! Edit By Crinrict: Added Tag to Title.

Since the latest patch (march 15th) i can't save my game anymore, with error message 503:523abb9d:dab25892 .It's very frustrating because i lost hours of progress.I tried repairing the game and clearing cache but that didn't work.

I have put so many hours into this save and now I am stuck and can't save anymore I am so upset ☹️ I tried restarting the game but I don't know what else to do

You could actually repair your game? Origin isn't giving me that option. I cleared my cache and removed MCCC. It's letting me save builds and transfer people between households, but no story progression can be saved. Maddening... now I remember why I took a 7-month hiatus from The Sims.

Crin, I have the same issue both with and without mods installed. Since the latest patch (march 15th) I can't save my game anymore, game failed to save error message 503:523abb9d:dab25892 . This is seriously breaking my game, I sat here for 5 hours creating a sim so I can start a new build, placed her on lot and went to save so I can shut down for the night, only to be relentlessly slammed with the error message. ☹️ Thankfully I did upload her to the gallery, so I can redownload her once this is patched quick I hope. I own all packs and pc has no issues, only the sims 4. Specs are well above required specs for sims 4. I too have MCCC as well as several other mods, but tested this with and without and took all but MCCC out until the others have updated post patch.

One mod that this error code has been definitively attributed to since the 1.85 patch is Zerbu's "All Worlds Residential" mod. If you have this mod, I suggest updating it, as Zerbu has already fixed the issue.If you had the mod and removed it and are still getting the error code, do a game repair or a factory reset on your Sims 4 folder.If you don't have or have never had this mod, it's possible there are other causes for this too, but the Zerbu mod is one that I know of for sure.

[PROBABLY MOD RELATED] Error Code 503:523abb9d:c909527b

38 Replies

crinrict
Hero+
6 years ago
@Voice618 Are you using any third party mods/cc ?

If not, would you mind sending me your save ? Instructions in my signature
Player_r8bgf5pp
4 years ago
Since the latest patch (march 15th) i can't save my game anymore, with error message 503:523abb9d:dab25892 .
It's very frustrating because i lost hours of progress.
I tried repairing the game and clearing cache but that didn't work.
dianark
Seasoned Novice
4 years ago
I have put so many hours into this save and now I am stuck and can't save anymore I am so upset ☹️ I tried restarting the game but I don't know what else to do
crinrict
Hero+
4 years ago
@Player_r8bgf5pp @dianark Found an older thread on this error code so I merged your threads

Could you both give some more details ? Are you using mods/cc in your game ? Does this happen in all your saves or a specific one ? Which packs do you own ?

Is there a lastException with this error ?
dianark
Seasoned Novice
4 years ago
I do not have any mods and it is happening to all my saves
I have Eco, United, Famous, Seasons, Cats and Dogs, City Living, Get Together, Get to Work, Magic, Vampires, Dine Out, Spa, Outdoor, Moschino, Laundry, Bowling, Glamor, Backyard, Kids Room, Romantic, Movie, Spooky, Kitchen, Patio, and Luxury
crinrict
Hero+
4 years ago
@dianark Do you ahve any files called lastException in your documents folder ? If you have multiple, please delete the ones you have, then trigger the error and see if a new one is created.

If there is a new one, please upload to your post.

Follow instructions here on how to upload: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/3445427#M181737 (under Additional info)
mrsromanesco
4 years ago
same problem here! and cant upload
Correct the highlighted errors and try again.
The attachment's lastexception.txt content type (text/plain) does not match its file extension and has been removed.
Player_r8bgf5pp
4 years ago
I had a few last exception files, deleted them, tried to save again and a new last exception file was created:
https://docs.google.com/document/d/18kkjXLdm-ryatO0-6zxx63pm9eBcuVs30SuGb5GUF2M/edit
I have only 1 save and i do have MC Command center
My packs: city living, island living, eco lifestyle, get together, snowy escape, discover university, get to work, cats and dogs, cottage living, jungle adventure, vampires, parenthood, strangerville, spa day, outdoor retreat, movie hangout, paranormal, my first pet, toddler stuff, laundry day, backyard stuff, bowling night, vintage glamour
crinrict
Hero+
4 years ago
@mrsromanesco Please just follow the instructions in the thread I linked above.

@Player_r8bgf5pp that link is set to private. Could you make it public
guyburch3
4 years ago
You could actually repair your game? Origin isn't giving me that option. I cleared my cache and removed MCCC. It's letting me save builds and transfer people between households, but no story progression can be saved. Maddening... now I remember why I took a 7-month hiatus from The Sims.