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andypuk1980a's avatar
andypuk1980a
Rising Scout
3 years ago

Problem with gallery, not sure if mod related.

I've been having a wierd issue with the gallery lately, i'll be able to connect to it fine, viewing the gallery, library etc with no problems, then randomly when I open it, it will just appear all blank except the tabs at the top, the tabs still have the names on them, clicking on each of the tabs does nothing, everything stays blank, I can only click the exit cross in the top right corner, I can open it again but will still all be blank.

The only way i've found to fix it is to reboot the game, but this has happened several times now since the last game update and all my mods seem to be up to date so not sure if its a mod issue or an issue with the gallery itself, as I said it seems to be fine to start with and then will just go blank and unusable at random times, I've tried deleting the localthumbcache package and repairing the game but it has happened again several times over the last few days.

I thought it may be to do with the UI Cheats Extension mod but that seems to be working fine during gameplay and no other parts of the game seem to be affected.

Any other help/suggestions to fix this would be very appreciated.

7 Replies

  • andypuk1980a's avatar
    andypuk1980a
    Rising Scout
    3 years ago

    I haven't tested without mods, it's wierd because I can use the gallery fine first time for a while, then as I said at a random moment it will just glitch out and go blank when i open it.

    I'll try and get a screenshot of it next time it happens and post here when I get a chance.

  • andypuk1980a's avatar
    andypuk1980a
    Rising Scout
    2 years ago

    So it's happened again just now, after a few weeks of it being ok, it just decided to do this again.

    Heres a screenshot of what it's doing.

  • andypuk1980a's avatar
    andypuk1980a
    Rising Scout
    2 years ago

    Actually it seems to be very slow and laggy, reconnecting to the gallery after several tries seems to refresh it and it eventually loads correctly. Does overuse of the gallery cause this?

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @andypuk1980a Could be the servers just being slow.

    it loads pretty quickly on my end though.

    Not sure what to suggest. Could be related to your Internet Connection.

  • andypuk1980a's avatar
    andypuk1980a
    Rising Scout
    2 years ago

    Yeah not sure to be honest, everything else seems ok internet connection wise, I'm watching a Twitch stream on my other monitor whilst playing the Sims 4 and it's been smooth as silk the last week or so and the gallery has been behaving normally as well.

    Ah well, nevermind then I'll just keep refeshing it or reloading the game if it happens again.

  • PipMenace's avatar
    PipMenace
    Hero
    2 years ago
    @andypuk1980a “I’m watching a Twitch stream on my other monitor” - that may be the issue. If watching the stream is using up most of your bandwidth other apps trying to connect to the internet may lag.

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