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dellchewa's avatar
1 year ago

Problems with load a sim

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? The newest
What expansions, game packs, and stuff packs do you have installed? Romantic garden
Steps: How can we find the bug ourselves? It gives me this Error code -
What happens when the bug occurs? I can’t load my sims, every time when I try the game brings me back to worlds. I’ve remove all mods that I use, but it wasn’t working again. I’ve deleted the game then installed it again, after putting some mods the game crashes again.
What do you expect to see? Resolving
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

102:78b59511:cec8ad57- error code that spear when I try to load a sim 

2 Replies

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    1 year ago

    @dellchewa 

    Move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game in a new save.
    If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

  • @dellchewa When you test without the Mods folder, please try both your regular household and a household you've not played as before.

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