Re: Does not get the option box to close or delete

@joring123456789  Please move the Mods folder to the desktop and delete localthumbcache.package, then test.

If that doesn't help, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just start a new save and see whether the same problems show up.