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PugLove888's avatar
PugLove888
Hero (Retired)
3 years ago

Re: Game loading in progress problem sims 4

@cari1117 it could be that the new mods you downloaded are out of date. You would have to make sure to only download mods that are compatible with the most recent game update/patch.  Also, any of your old Mods or Custom Content (CC) can also become outdated any time the game gets an update/patch. 

Deleting the new mods might not have been enough unless you also deleted the localthumbcache.package file as well. Bits of corrupted data can remain in this file, so it is best to delete it if you are having trouble (it will regenerate a new file when needed). 

Here is a procedure for determining if any of your Mods or CC is outdated , and how to fix it.

Please do all of the following steps:

1) Move the Mods Folder to your desktop

2) Delete the localthumbcache.package file in the game folder. This is important because it can contain bits of corrupted data even after you remove your CC/Mods! 🤨 This is found in Documents > Electronic Arts > The Sims 4.

3) Fix your game in the EA app by navigating to The Sims tile in your Library and selecting the three dots in the top right corner and selecting "Repair". (For Origin: by logging in and go to Library, then right-click on The Sims 4 and choose the "Repair Game" option from the list.  Wait until Origin finishes repairing all your packs and not just the base game.)

4) Now, when you turn on your game again, it will create a new mods folder that will be empty.  Check to see if your game is now working without mods/CC.

5) Now you can try adding back items from your Mods folder one at a time checking your game each time to see which item is causing your game to not work properly.  If you have a lot of items, you can try the 50/50 Method, working in batches to see which CC item or Mod is the culprit. (You could have multiple items causing problems.)

The CC creators will usually update the CC items and Mods after these updates, so when you find out which one is the culprit, you can get the updated version from whoever made that item of CC in the first place.  You should try these steps anytime you have problems in your game to rule out CC/Mods problems.  It is the responsibility of the Mods/CC creators to update their items anytime EA releases a patch/update, and it is the responsibility of the people who use Mods/CC to make sure they are using the most recent version.

When you find the updated version of your CC items, you can put them back into your game. 🙂

Please update us on your situation! 😇

CM Edit: Added EA app steps for game repair. 

9 Replies

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  • anezkastella's avatar
    anezkastella
    2 years ago
    @JehoZariasims i have the same problem as you. I downloaded shade first time. It worked, but i cant build, travel, save. i do not what to do. i deleted everything i downloaded since it stopped working and still nothing.
  • @PugLove888 I cant move my mods folder to my desktop? I dont have enough space to do so thats why its on a hard drive. what do I do then?
  • I went to curseforge where I can see all the mods I have and none of them need to be updated so I don’t know what to do

  • @PugLove888 It’s a bad mod! But instead of going through each and every single one, download the “Better Exceptions” mod by twisted mexi. Log in and it will tell you exactly what mods are bad or out of date!
  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey all,

    This thread has now been locked- If you need further assistance on this, please see the guide here at the top of the forum for steps to resolve this.

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