Re: Issue with the loading screen

@fjmoreno72 Try this:

• Exit Sims 4 then drag your whole Sims 4 folder from Document > Electronic Arts to your desktop.
• Launch Sims 4
• If it starts: reset your Options, exit, and copy files out of the old folders into the new ones, but not the new CC (which could be broken or might have been Sims 3 CC with the same extension). Also don't copy over files the game creates new ones of.
• If it doesn't start (that first time): try a Game Repair, then try launching again.