Forum Discussion

Re: New scenario deleted all my households, The Sims 4

@Booruvka  It's strange then that the older households wouldn't show up, since the older two slots are from before today.  Anyway, I think it'll be easiest if you examine one save file at a time.  First, copy the saves folder in your screenshot to another location, preferably on an external drive or USB stick if you have one.  You can also upload it to a filesharing site (Google Drive, Dropbox, etc.) if you want; the point is to make a backup copy.

Next, create a folder on your desktop (or wherever you want) and label it Backup Saves.  Move all the saves in your screenshot to the Backup Saves folder.  Now move just one file, the one labeled Slot_00000003.save , back to the saves folder.  Load the game to the Main Menu, click Load Game, and let me know what you see.  If there are multiple saves listed, stop here and let me know.

If there's only one save listed, try loading it and see what you get.  If you don't see anything, or the Load Game button isn't there, quit, move that save file back to the Backup Saves folder, and move over Slot_00000003.save.ver0 instead.  Before loading the game, delete the ver0 extension so that the file ends in .save with nothing after it.  If you still don't see a save you can load, repeat with the other files that have a 3 in them: these are the newest saves from before today.

When you want to move a save back to the Backup Saves folder, you'll first need to rename it so it doesn't share a name with a save already there.  If it's easier, you can change the number within the save name, i.e. 3 becomes 4 for the first file, 5 for the second, etc.

12 Replies

  • Booruvka's avatar
    Booruvka
    4 years ago
    @puzzlezaddict THANK YOU SO MUCH, it works! 😁👍 You're definitely better than EA support, which absolutely couldn't help me. 🙂
  • FizzyNutria06's avatar
    FizzyNutria06
    4 years ago

    Hi @puzzlezaddict, I'm having the same issue as @Booruvka. I created a scenario the day of or shortly after it launched and when I went back to play an older household, all of my saved games were gone. I had put so much work and time into them, and was so frustrated that they had disappeared, so I stopped playing Sims for almost two months. 

    I thought I would start up again but want my old households back. 

    I read your commentary and I see that I have some older saved games prior to the scenario launch in my "saves" folder and I also had some show in the "This PC". But I am not sure exactly how to convert them over to bring make them playable again, so was wondering if you had any step by steps!

    Thanks for your help.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @FizzyNutria06  There are a few different approaches, but the one that feels simplest to me is to make a new saves folder and start copying over the old saves.  Move the existing saves folder to the desktop, launch the game to create a new folder, and copy one of the old saves, whichever one looks promising (by date).  Make sure it's labeled properly, as in Slot_[eight-digit hexidecimal number].save , without any extra characters or spaces.  For example, these are all legitimate save names:

    Slot_00000002.save

    Slot_0000000a.save

    Slot_00000126.save

    You can rename a save file once it's in the new folder, and the game will read it as long as it's in the proper format.  Once you've sorted through your old saves, it's still a good idea to make a backup copy of the old saves folder, in case you need it later, but you can put it aside rather than adding the rest of the files to the new folder.

  • KerriMartin's avatar
    KerriMartin
    3 years ago

    Hi!  Wondering if I can jump on for help!  Been playing since Sims 1 and currently using Sims 4 with all add on packs. 

    My current world was my most played and I’ve spent hundreds of hours modifying my house, upgrading all of the household items, playing/forming relationships with other households, etc. 

    i (stupidly) decided to try a scenario today and picked a random household to use. I didn’t realize that it was adding it to my current world and I then deleted it. Imagine my surprise when my world was gone. I feel like a complete idiot and I’m crushed. At this point, I don’t even want to play anymore. Am I out of luck or is there a way to recover a file from somewhere?  I’m on a Mac. Thanks so much!!!

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    3 years ago

    @KerriMartin 

    Simply click the load game button and select your previous game from there. When you start a new game all the worlds are reset to their starting point.

  • The game isn’t actually there. It’s reverted to a previous game I had been playing in the past. When I hit load, the world/household isn’t there. Guessing it’s just gone for good?

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    3 years ago

    @KerriMartin 

    If you did delete that game then it may be lost but try to use recover game to see if there is a backup of an older version of it. The game makes several backups.

  • GameGirlx247's avatar
    GameGirlx247
    3 years ago

    This is ridiculous… I started a be scenario and my original sims household are gone as well… your response is rediculouse… speak plain ebglish… 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @GameGirlx247  How exactly is my response ridiculous?  I'm pretty sure I was writing in plain English, but if there's a step you don't understand, feel free to ask for clarification.

  • lilhoppagrl's avatar
    lilhoppagrl
    2 years ago

    I'm having this same issue. On a whim, I decided to try out a scenario, but I ended up deleting it in game after playing for a few hours and it deleted my main family and the most recently household that I've been playing for the last few years. Your previous tips haven't recovered them and I don't see any save files in the trash can. I'm really at a loss. I've spent hundreds of hours on these families.

  • PipMenace's avatar
    PipMenace
    Hero
    2 years ago
    @lilhoppagrl The welcome scenarios play in the last save you’d previously opened. Other scenarios also give you an option to play in an existing save. If you then delete the save, you are deleting the entire save - all households and builds - not just the scenario that was added into it.

    If you don’t back up your computer, you may still be able to recover some from your gallery - when you create a household they’re saved to the gallery before you can place them in the world. And if you liked any of your lots enough to save them to your gallery, they’ll be there as well.

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