Forum Discussion

Re: [Patch 1.117 on] When Loading ANY Household, Returns to World Select Screen

Product and Platform:

The Sims 4, Windows (Steam)

 

Game Version:

1.117 (August 19, 2025 patch)

 

Issue:

The game is stuck in an infinite loading screen whenever trying to move a household into a lot (house or empty land). The game never loads into Live Mode.

 

Steps to Reproduce:

 

  1. Create a new family in CAS.
  2. Select a lot (any world, any size).
  3. Attempt to move the family in.
  4. Loading screen begins and never ends.

 

 

Expected Result:

The lot should load into Live Mode with the new household.

 

Actual Result:

The game loads endlessly. I left my computer on for 16 hours and it never finished loading.

 

What I Tried:

 

  • Removed all mods and CC (clean Mods folder).
  • Cleared cache and localthumbcache.package.
  • Repaired game files via Steam.
  • Started a fresh “The Sims 4” folder to test clean saves.
  • Issue still persists.

 

 

Impact:

Game is completely unplayable — unable to move any households into any lots.

1 Reply

  • crinrict's avatar
    crinrict
    Hero+
    8 months ago

    Hi MonykaB​ 

    merged your post with the main thread.

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

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