Re: Why did my sims 4 faces disappeared

@Isanym  Please clear Origin's cache:

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

and repair the game: open your Origin game library, right-click on the Sims 4 icon, and select Repair.

Please test in both your existing save and a new one.  If the existing save is still affected but the new one is not, try recovering a backup version of the old save.

https://sims4.crinrict.com/eng/2014/09/recover-backup-save-game/