Reaper reward not completing

Hello, I’m a console (ps5) player of the sims and this is the first real issue I’ve had with the game which I’ve gotten it. So I didn’t have any problems with week 1 but I am with week 2 and the friends with grim task, I have a sim that I’ve been using since the beginning and at this point the friendship bar is full but it still hasn’t given me the points for completing the task so I don’t know what could be wrong or if I need to just open a new save file.