Reinstalled the sims 4 all saved households/houses gone in gallery

Question

I unistalled the sims 4 a few weeks ago due to a problem with the EA app. I reinstalled it today and now all my households and my builds are all gone and yes I enabled the CC option because I used CC i tried using the tray importer app its not working please help I spent so much time building my houses I'm freaking out please how to get them back&nbsp;

666_carbide_666 · Answer

@gothboy_23 You have restored your "Tray" folder?

gothboy_23 · Answer

My tray file is gone it’s the new tray file from installing the sims 4 again

gothboy_23 · Answer

But I saved my households and builds to the gallery I’m not sure why it’s not showing. Only one of my households are showing . And all my screenshots are gone…

666_carbide_666 · Answer

@gothboy_23 Screenshots and local saved households are locatd in screenshots and Trayfolder. If you have no backup it is overwritten by new installation.
If the housholds saved online I don't know why you do not find them.

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Reinstalled the sims 4 all saved households/houses gone in gallery

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