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elisesugden's avatar
elisesugden
New Novice
2 years ago

restaurant_zone_director

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.103.250.1020-1.300.000.174.Release
What expansions, game packs, and stuff packs do you have installed? The Sims 4: Get To Work (2014) The Sims 4: Get Together (2015) The Sims 4: City Living (2016) The Sims 4: Cats & Dogs (2017) The Sims 4: Seasons (2018) The Sims 4: Get Famous (2018) The Sims 4: Island living (2019) The Sims 4: Discover University (2019) The Sims 4: Eco Lifestyle (2020) The Sims 4: Snowy Escape (2020) The Sims 4: Cottage Living (2021) The Sims 4: High School Years (2022) The Sims 4: Growing Together (2023) The Sims 4: Horse Ranch THE SIMS™ 4 FOR RENT EXPANSION PACK The Sims 4: Luxury Party (2015) The Sims 4: Perfect Patio (2015) The Sims 4: Cool Kitchen (2015) The Sims 4: Spooky (2015) The Sims 4: Movie Hangout (2016) The Sims 4: Romantic Garden (2016) The Sims 4: Kids Room (2016) The Sims 4: Backyard (2016) The Sims 4: Bowling Night (2017) The Sims 4: Toddler (2017) The Sims 4: Laundry Day (2017) The Sims 4: Moschino (2019) The Sims 4: Outdoor Retreat (2015) The Sims 4: Spa Day (2015) The Sims 4: Dine Out (2016) The Sims 4: Vampires (2017) The Sims 4: Parenthood (2017) The Sims 4: Jungle Adventure (2018) The Sims 4: StrangerVille (2019) The Sims 4: Realm of Magic (2019) The Sims 4: My Wedding Stories (2022) The Sims 4: Werewolves (2022)
Steps: How can we find the bug ourselves? The Bug happens when I try load into a Restaurant from live mode
What happens when the bug occurs? Stuck on the loading screen or just takes me to the world select menu
What do you expect to see? I expect to load into the restaurant as normal
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The new For Rent patch. I thought it could be broken mods but it still occurs after. Im not sure if there's something wrong with my other files.

I've been having trouble with my game crashing when I travel to a restaurant since the 'For Rent' update/pack. I have already updated and gone through all my mods however, Better Exceptions has given me a few different causes for what it could be- I don't understand.

At first before I had removed all Mods it was saying this: 

Possible Cause
(Confidence: 30%)
utilities\logging\version_handling.py\version_handling.py
ReasonException raised while processing zone spin up sequence: 'RentalUnitManager' object has no attribute 'set_dining_spot_count' (AttributeError: 'RentalUnitManager' object has no attribute 'set_dining_spot_count')

 

Then after I removed all Mods it said this: 

Recommended ActionNo mods are installed, so it is likely this is an official game bug.
Please refer to the AHQ Forums for further assistance. Include this report.

Possible Cause
(Confidence: 10%)
restaurant_zone_director
ReasonException raised while processing zone spin up sequence: 'RentalUnitManager' object has no attribute 'set_dining_spot_count' (AttributeError: 'RentalUnitManager' object has no attribute 'set_dining_spot_count')

I did remove the Sims 4 file completely and rebooted clean. This worked, I was able to travel to restaurants. If this isn't a mod issue what else could it be? 

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