Forum Discussion
Gagea25
2 years agoHero
@Violetah Have you already deleted the localthumbcache.package in your user folder?
2 years ago
Yes, I have.
- luthienrising2 years agoHero+
HI @Violetah Could you please try a clean folder? Exit Sims 4 then drag your whole Sims 4 folder from Document > Electronic Arts to your desktop. Launch Sims 4, redo your Options, and start a New Game. If you that fixes the issue, exit and copy your save file from the old folder into the new one, then test it again.