Sims 4 always crashes with my saves, mods and tray items in the Sims 4 folder
hi, i've been dealing with this problem for a week. the only sure way to open is removing the sims 4 file and opening game for a totally new sims 4 file. i've tried every single troubleshooting method:
- resetting & uninstalling origin
- uninstalling sims 4
- moving sims 4 out of EA folder, then opening it for new folder
- copy and pasting old files back into new folder
- putting one folder back and opening sims 4 to see what is causing it to not load
- updating computer
- restarting computer
but every time it seems to be something new. if I put the tray files into the newer one, it causes it to not open. if I put the save files, it seems to not respond. but I don't want to lose all my gallery items by deleting the tray files. i've been playing for almost 2 years and haven't had this happen. it has given me 2 popups telling me two certain CC items are corrupted and the game can't open, but i've deleted them. I just want to play and don't know if upgrading to EA app when it comes out will make it any better.
Edit - edited title to more accurately reflect issue (Bluebellflora)