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StrudelGR's avatar
StrudelGR
Rising Adventurer
7 years ago
Solved

Sims 4 Doctor Career Sample Analysis BUG

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.49.65.1020
What expansions, game packs, and stuff packs do you have installed? All of them except Toddler Stuff and the Pet Stuff Pack.
Steps: How can we find the bug ourselves? In the Doctor career, using the Chemical Analyzer to analyze samples.
What happens when the bug occurs? Can't progress within the career since you can't analyze the samples from the patients.
What do you expect to see? I am having trouble with the Doctor career in Sims 4. I am at the point in which you are asked to obtain samples from patients and analyze them on the Chemical Analyzer in order to progress within the career.  My problem is, I can collect samples from patients, however when I click on the Chemical Analyzer, I choose the option to "Analyze Patient/Bio Sample", the list pops up with the samples I have in my Inventory, but they are all "greyed out" and cannot be selected. No matter how many times I click on them, nothing changes. It is as if they are not there. The patient samples I obtain are also ALWAYS stuck in my inventory, I can't drag them to a trash can or interact with them in any way. I can't even use them on the Chemical Analyzer, as I said. The only solution to get rid of them was to use the "Gift" option on another Sim and then gift them the sample so that I can get rid of them. Further, I also get a daily task to do "Lab Work" to test my skills by choosing the "Practice Analysis" on the Chemical Analyzer, but again this option never shows up for me. HOWEVER, if I do buy a Chemical Analyzer at my home lot, the option is there and I can use it just fine. It seems as if there is some sort of conflict with the Sample inside the Inventory that is not getting recognized by the Chemical Analyzer. Things I tried: Using testingcheats true, I did a Shift+Click on the Analyzers at work and used the Debug option. Didn't work. Using the free build cheat I deleted the Chemical Analyzers at work and replaced them with new ones. Didn't work. I tried resetting my Doctor sim with "simReset" in case this debugs their inventory. Didn't work. My game has a lot of CC. Turning them on/off didn't change anything. I remember in the past the Doctor career worked fine for me, and I didn't have this issue. Now I can no longer progress in the career due to that. Any help will be greatly appreciated!
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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I am having trouble with the Doctor career in Sims 4. I am at the point in which you are asked to obtain samples from patients and analyze them on the Chemical Analyzer in order to progress within the career. 

My problem is, I can collect samples from patients, however when I click on the Chemical Analyzer, I choose the option to "Analyze Patient/Bio Sample", the list pops up with the samples I have in my Inventory, but they are all "greyed out" and cannot be selected. No matter how many times I click on them, nothing changes. It is as if they are not there.

The patient samples I obtain are also ALWAYS stuck in my inventory, I can't drag them to a trash can or interact with them in any way. I can't even use them on the Chemical Analyzer, as I said. The only solution to get rid of them was to use the "Gift" option on another Sim and then gift them the sample so that I can get rid of them.

Further, I also get a daily task to do "Lab Work" to test my skills by choosing the "Practice Analysis" on the Chemical Analyzer, but again this option never shows up for me. HOWEVER, if I do buy a Chemical Analyzer at my home lot, the option is there and I can use it just fine.

It seems as if there is some sort of conflict with the Sample inside the Inventory that is not getting recognized by the Chemical Analyzer.

Things I tried:

Using testingcheats true, I did a Shift+Click on the Analyzers at work and used the Debug option. Didn't work.

Using the free build cheat I deleted the Chemical Analyzers at work and replaced them with new ones. Didn't work.

I tried resetting my Doctor sim with "simReset" in case this debugs their inventory. Didn't work.

My game has a lot of CC. Turning them on/off didn't change anything.

I remember in the past the Doctor career worked fine for me, and I didn't have this issue. Now I can no longer progress in the career due to that.

Any help will be greatly appreciated!

EDIT:  Attached a picture of the issue. It also happens with the Chemical Analyzers at the Detective career!

  • StrudelGR's avatar
    StrudelGR
    7 years ago

    I fixed it.

    I saw in a post that teens aren't allowed to use Chemical Analyzers. Then I remembered that I saw a mod that allowed teens to do more jobs.

    And indeed. It turns out I had some sort of mod that allowed teens to take on GtW jobs (I don't even know how that ended up in my Mods - I don't play teens). This possibly made (bugged) Adults to be recognized as Teens by the Chemical Analyzers?

    I am unsure of what it did, but as soon as I removed this mod, the Chemical Analyzers work fine. Both "Practice Analysis" and normal samples appear. Will update if something changes.

13 Replies

  • crinrict's avatar
    crinrict
    Hero+
    7 years ago

    Hi @StrudelGR 

    could you try the following

    1. Backup your save by saving it under a new name
    2. Move all stuff that isn't stuck to either a different Sim or to the world
    3. Make sure the Sim that has the samples is active
    4. Open the cheat console and type: testingcheats on
    5. Then type: inventory.purge
    6. Type testingcheats off
    7. Close the cheat console
    8. Everything should now be gone from the Sims inventory
    9. Try if it now works if you get new samples.
  • StrudelGR's avatar
    StrudelGR
    Rising Adventurer
    7 years ago

    I am afraid this did not work. The new samples I acquire are still greyed out on the Chemical Analyzer ☹️

    I am starting to think that this is some sort of bug in the work-lot and the Chemical Analyzers specifically at work.

    For example, just now I got a task to "Practice Bio Analysis". However, on the Chemical Analyzers no such option exists, meaning the task can't be completed. Though, if I do buy a Chemical Analyzer in my home lot, the "Practice Bio Analysis" option is there and can be performed (it also generates Elements and stuff in my Inventory successfully. 

    The only options available at the Chemical Analyzer at work are: Analyse Flora / Analyse Collection (both greyed out) and the Analyse Patient Sample which, after acquiring the sample, becomes clickable because it recognizes the sample, however when the menu opens to choose the sample, all samples are greyed out and can't be chosen. I also tried with 1 sample being the only thing in my Inventory - no luck either.

  • crinrict's avatar
    crinrict
    Hero+
    7 years ago

    Could you start a new save without mods/CC and check if it also happens there.

    You can also use the cheat: bb.enablefreebuild on to edit the work lot. Try replacing the analyzer.

  • StrudelGR's avatar
    StrudelGR
    Rising Adventurer
    7 years ago

    I tried with mods on/off and saw no change.

    I will probably try to quit and restart the Doctor career with that Sim. 🤔

    To be honest starting a new save with no mods, creating new sims, and advancing to career level 3 to get the option to analyze the samples is too much hassle. And in the end, I am playing 100% with CC so I am not going to start a non-CC game. (I have no script mods, only CC - but a lot).

    EDIT: Did NOT work. Quitting the career and starting over brought no change. The samples still aren't clickable from the Chemical Analyzer and the "Practice Bio Analysis" interaction still doesn't appear.

  • StrudelGR's avatar
    StrudelGR
    Rising Adventurer
    7 years ago

    Would really appreciate some suggestions.

    Is there a way to maybe replace the whole Hospital lot? Can you force the action through cheats on the Chemical Analyzers? They seem to be the problem, actually. They don't accept the samples, and the "Practice" interaction doesn't show up (but does in the home lot).

  • crinrict's avatar
    crinrict
    Hero+
    7 years ago
    Did you try the suggestion I made above with the freebuild cheat ?

    It would be really valuable to check if it was a general issue or save game related but you didn't wanna try that.

    Going to move this to tech for more troubleshooting. Maybe someone else can assist you with this.
  • kreatora's avatar
    kreatora
    Hero (Retired)
    7 years ago
    @StrudelGR
    After many patches, a large part of CC is incompatible with the game and will spoil it. You have the choice - or you will keep this broken CC and you will still have problems with the game or to check which are broken and either remove them or replace them with new versions.
    Checking CC it is a price paying for using this.

    Move the mods folder to the desktop. Delete localthumbcache.package file in the game folder and fix the game in Origin.

    Origin/Library -right click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game.

    Turn on the game to create a new, empty mods folder. Check if a game is working now without mods. Then copy from desktop your mods and CC and paste it in the new mods folder.
    First, paste script mods every time checking if the game is OK.
    Do the same do the same with CC but you have a lot of this so try the 50/50 method

    I don't work for EA
  • StrudelGR's avatar
    StrudelGR
    Rising Adventurer
    7 years ago

    I did remove all CC and the problem persists. I even made a new household join the career brand new and still can't make the samples work.

    Interestingly, I had an old save with a doctor, and I left her at the hospital (back then the issue wasn't there!).

    In her Inventory she had 4 bio samples from back then. Two of them were clickable and I could choose "Destroy". However, she also has 2 that cannot be interacted with. Also, the Chemical Analyzer only showed that she has 2 (not 4) in the menu when I chose the Analyze option.

    Again, the Practice Bio Analysis doesn't appear for her either anymore, and the samples are all greyed out in the Chemical Analyzer menu.

  • kreatora's avatar
    kreatora
    Hero (Retired)
    7 years ago

    @StrudelGR 
    There is one mod where this method does not work. This mod places the changed files in your safe. And no switching off mods or removing mods will help. If you have animations broken in your save, then it will stay there.
    So if you have any animations then you have to make a factory reset of the game as described in this post:
    http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
    You can do it even if you didn't have this mod. It helps in many cases

    I don't work for EA

  • StrudelGR's avatar
    StrudelGR
    Rising Adventurer
    7 years ago

    SOS EDIT:

    This is getting ridiculous. I tried the Detective career and, again, the Chemical Analyzer there cannot be used. The evidence in my Inventory shows up, but they are all greyed out, like in the Doctor career.

    I do NOT have any animations or scripts. I only have CAS CC (like hair and clothes). I don't see how these would impact such a core issue. 

    It basically renders my entire Get to Work expansion useless...

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