@serendiqiity The game won't read the contents of Documents > Electronic Arts > Tray. Everything needs to be in Documents > Electronic Arts > The Sims 4 > Tray.
I'm probably gonna look like an idiot right now, but I have two Tray folders so maybe I put it in the wrong folder?
There's one that's
Documents > Electronic Arts > Tray
And another
Documents > Electronic Arts > The Sims 4 > Tray
@serendiqiity You have two tray folders? Is your game reading either of them? Is the second folder named "Tray_copy" or something? The game's only designed to see one "Tray" folder.
IDK. I've been saving builds from the gallery and sims I've created to my library successful so I assume so.
It's just Tray no _copy no ⚽ just Tray. both of them
Apparently ( 1) turns into a soccer ball lol
@serendiqiity You don't look like an idiot at all - that's a good question. And sorry, I mistakenly thought you had two 'Tray' folders in the Documents > Electronic Arts > The Sims 4 > Tray folder. The game will only see/read the one 'Tray' folder that's located inside the "The Sims 4" folder. That particular 'Tray' folder will hold the contents that you see in your Library in the game.
Ah okay that makes sense.
I put the tray folders in Documents > Electronic Arts >The Sims 4 > Tray and the builds appeared!
Thank you for all of your help!!! @SheriGR @puzzlezaddict @Psychotps
@serendiqiity Too funny... while you were figuring it out I was 'step-by-stepping' you though that in a separate message (composing it)!! Lol!! I'm so happy all of your builds are now appearing in your library. Have fun! 🙌
Hi I seem to be having the same sort of problem but it’s just that NONE of the builds I have downloaded have worked ? I have doing it all right
documents>electronic arts> The sims 4 legacy edition> tray
I don’t think that it would do this because I have legacy edition as I have quite a lot of cc
although a lot of the cc I download doesn’t show up in game so I’m really stuck of what to do please can you help ?
@xxkeeleypxx I'm thinking it may be useful to you to read through the information on the Legacy Edition on this webpage: https://sims4.crinrict.com/eng/2019/11/sims-4-legacy-edition-2/
Since the Legacy Edition will not include or accept/need any updates or new packs since Realm of Magic, I would guess that it may be possible that if you added any Mods/CC after that time or which were updated to accommodate packs or game versions from after the release of the Legacy Edition you may run the risk of a conflict with your edition - or that may be the reason the CC is not showing up now?
The Legacy Edition does not include the Gallery and cannot download things you choose from the gallery. Please see the link above for more information and a more thorough explanation.
