Forum Discussion
luthienrising
2 years agoHero+
@KylieMaddi A few questions to get you to the right support people for this:
- Are you on a Mac or a Windows computer?
- And have you checked your antivirus? https://answers.ea.com/t5/PC/CURRENT-ISSUE-Anti-Virus-blocking-User-Folder-Screenshots/td-p/9572695
- Also, have you tested with a newly downloaded CC file?